Support Your Customers Better and Faster: Lessons from the Pros at Trello, HubSpot and Disqus
Customer support is one of part of your business that doesn’t benefit from automation, as Zapier puts it. There’s so much that goes into keeping a customer satisfied and a machine just can’t get the job done. Unfortunately a lot of us humans don’t always know how to do it right either, but we can learn and grow. Here are some of the best lessons to support your customers better, coming from Trello, Hubspot, and Disqus.