The Evolution of Customer Engagement (And How It’s Changing Everything)

One of the most important metrics for startups today that also happens to be incredibly difficult to measure is customer engagement. Customer engagement is that critical centerpiece that leads to loyal customers, consistent sales, and low churn. When the game of customer engagement is always changing, it’s hard to know when you’re doing the right kind of job, but KISSmetrics lays it all out with their latest post.

Ed LynesComment