The Little-Known Metrics Your SaaS Company Should Be Measuring (But Probably Isn’t)

Everyone follows the obvious metrics, but you separate yourself from the competition when you recognize those little pieces of data that can do a lot of work. SaaS need to keep an eye on every little thing to hit the kind of growth and retention benchmarks they are looking for. KISSmetrics lays them all out with everything from customer health to freemium optimization.

Ed LynesComment