Community Management: What It Is, Why It's Important, And How to Do It Right

So much of any company’s success today depends on how they treat the people that engage with their content — in other words, how they treat their community. Any company that has some kind of social media presence online has a community, and it’s important to pay attention to them. Shopify outlines exactly what community management means and how you can start putting it to practice.

Ed LynesComment